Frequently Asked Questions
What is your return policy?
You may return your order within 14 days of receiving it. Items must be unused, unworn, and in their original condition, including all original packaging and tags.
Return shipping costs are the responsibility of the customer, unless the item is faulty or incorrect.
Once we receive and inspect the return, the refund will be processed within 14 days to the original payment method.
Are certain products, such as bikinis, final sale?
Yes. Bikinis, swimwear, and other intimate items are considered final sale and cannot be returned or refunded for hygiene reasons, unless the item is faulty or incorrect.
When will I receive my order?
Orders are usually processed within 1–2 business days. Once shipped, delivery times depend on your location and the selected shipping method.
You will receive a confirmation email with tracking information as soon as your order has been dispatched.
Where are your products made?
Our products are designed with care and produced by trusted manufacturers. Production may take place in different countries, depending on the product, while always meeting our quality standards.
What are the shipping costs?
Shipping costs are calculated at checkout and depend on your location and the selected shipping method.
The total shipping cost will be clearly displayed before you complete your purchase.